Sales Manager - Direct to Consumer

As the Direct-to-Consumer Sales Manager, you will own the performance, growth, and development of RenoFi’s inbound sales team— the first point of contact for thousands of homeowners nationwide. Lead, mentor, and inspire a team of mortgage professionals to consistently exceed production and conversion goals. Drive accountability through data and consistent coaching and training to ensure excellence in every customer interaction. Optimize lead flow and the sales process to maximize speed-to-lead, contact rate, and overall conversion. Act as a product and process expert, ensuring every representative can clearly communicate the value of RenoFi’s renovation and traditional loan products. Partner with Marketing and Operations to ensure smooth handoffs and frictionless customer experiences. Build and maintain a culture of continuous improvement where every call and every report makes the system and department stronger. Identify opportunities to scale, automate, and elevate the sales process as part of RenoFi’s growth strategy.