Senior Associate, Service Delivery- Mid Market

Bswift

Remote regions

US

Salary range

$65,000–$80,000/yr

Benefits

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Client Website Management:

  • Help manage and provide technical guidance for implementing new client websites.
  • Update client sites as requirements evolve
  • Conduct quality assurance testing for client sites

Client Support:

  • Respond to client inquiries regarding bswift products
  • Triage and resolve client tickets or questions within 24 hours
  • Maintain thorough knowledge of internal systems

Why Join bswift?:

  • We empower our employees to make a meaningful impact, innovate, and grow.
  • Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success.
  • We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.

Bswift

Bswift transforms benefits administration, making it simpler, smarter, and more human. They serve thousands of companies and millions of people nationwide. Bswift reduces administrative burdens and frees HR teams to focus on creating thriving, people-first workplaces and they have been regularly named one of Chicago’s Best and Brightest Companies to Work For.

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