SVP of Customer Operations

Help lead and scale our go-to-market (GTM) operations by becoming our new SVP of Customer Operations. Reporting directly to the Chief Revenue Officer, you’ll serve as a key advisor and operational leader across Global Business Strategy, Revenue Operations, Global Business Services (GBS), and SDR organization. This role is pivotal in driving cross-functional alignment, building a world-class customer journey from acquisition to retention, and ensuring every part of our GTM machine is integrated, efficient, and optimized for growth. Partner with the CRO to drive GTM strategy, planning, and execution across all revenue-impacting teams. Build and optimize an end-to-end customer journey, driving alignment across Sales, Customer Success, Marketing, and Product. Operationalize strategic priorities into repeatable processes that improve efficiency, accountability, and performance.