Key Responsibilities:
- Assist the loan process by gathering documentation for processing/underwriting and obtaining closing disclosure signatures to meet deadlines.
- Ensure compliance by completing Patriot Act checks and meeting minimum submission requirements before sending loans to processing.
- Support team members with borrower requests and manage a pipeline targeting 30 loan closings monthly.
Required Qualifications & Skills:
- Possess 1+ years of experience in mortgage operations and/or processing, with an active NMLS license or ability to acquire one within 90 days.
- Demonstrate recent experience working in Pacific or Mountain Time Zones and proficiency with Encompass, Blend, and/or Google Suite.
- Exhibit strong customer service, communication skills, and a process-oriented, detail-focused approach in a fast-paced, remote startup environment.
Compensation & Benefits:
- The position offers a salary of $53,000 USD per year plus an incentive bonus plan, with the total package determined by experience, location, and other business factors.
- Benefits include top-tier medical, dental, and vision starting on day one, flexible PTO, paid parental leave, a 401(k), and various monthly allowances for wellness and work expenses.
- Knock is a remote-first, equal opportunity employer dedicated to creating a diverse, inclusive, and innovative culture where employees can grow and make an impact.