IT Support Manager

As an IT Support Manager at Flock Safety, you'll be a dynamic leader dedicated to empowering our organization through technology. You will translate complex technical challenges into seamless user experiences, effectively bridging the gap between technical solutions and business needs. You'll lead a team of IT Support Analysts, fostering their professional growth and ensuring the delivery of exceptional service. Your role will be crucial in our scaling efforts, requiring a balance between immediate support needs and long-term goals to stay ahead in an ever-evolving tech landscape. Your passion for process improvement and enhancing employee experiences will be vital. You will be organized, resourceful, and committed to establishing IT as a trusted and valued partner across the company. As a “Big Picture” visionary, you will introduce IT Support automation, outsourcing, and transformation opportunities that improve the employee experience and drive efficiency.