Job Description
Collaborate with the customer and the internal account team to identify priorities and develop the engagement plan. Manage project milestones, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks. Serve as a central point for client technical information and contribute to the account strategy alongside the broader account team. Act as the primary technical advisor for client teams, providing guidance and hands-on support across areas, including Dataiku platform architecture, deployment, platform operations and upgrades, best practices for platform usage, security, data management, and compute resources. Assist clients in integrating the product into their systems and troubleshoot technical challenges. Capture client feedback and feature requests to inform the Product and Engineering teams. Advise client tech leaders on complementary technologies and long-term technical strategy.
About Dataiku
Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents.