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Referral Intake:
- Enter patient referrals accurately and efficiently into the electronic referral portal.
- Review referral documentation for completeness.
- Maintain organized records of all referral activity.
Patient Outreach:
- Contact patients by phone or secure messaging.
- Document all patient interactions in the electronic health record.
Prior Authorization Support:
- Verify insurance eligibility and benefits.
- Prepare and submit prior authorization requests to payers.
- Track authorizations, follow up on pending or denied requests.
Ladder Health
Ladder Health reimagines early childhood developmental care by delivering proactive, holistic, and family-centered support for children with or at risk of developmental delays. Built in collaboration with Boston Children’s Hospital, their virtual-first care model brings together expert clinicians, thoughtful technology, and a powerful belief: that every child deserves the chance to thrive.