Role Overview:
- Lead customer strategy for strategic accounts.
- Drive operational excellence and cultivate partnerships internally and externally.
- Maximize the impact and value of Wellframe’s digital health management solutions.
Responsibilities:
- Own and manage key recurring customer meetings.
- Track customer key performance indicators (KPIs); create and maintain Success Scorecards.
- Advocate for customer needs internally across the business.
Requirements/Qualifications:
- 8+ years of relevant work experience leading customer accounts in a healthcare technology setting.
- Experience with data analytics and tools such as Looker or Tableau.
- Healthcare industry experience working with health plans.
Wellframe
Wellframe helps healthcare organizations support health beyond the four walls of care delivery. They provide care transformation services, a patented engagement platform, clinical programs, and measurement, and seem to value trusted relationships between members and care teams.