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Role Overview:
- Lead, hire, and develop a team of QA Engineers (II and III) with structured 1:1s, career development, and performance reviews.
- Act as senior quality owner for ongoing releases, tracking progress and unblocking the team.
- Own the QA strategy across product areas, ensuring test coverage and release governance meet objectives.
Responsibilities:
- Oversee QA release process across development teams, enforcing quality gates and sign-off conditions before production deployment.
- Serve as escalation point for complex defects and quality risks, engaging the right stakeholders.
- Drive automation roadmap with coverage targets, framework evaluation, and CI/CD integration.
Qualifications:
- Ten-plus years in QA with at least two to three years in a lead role with direct people management.
- Proven ability to stay hands-on in releases, removing blockers without micromanaging.
- Deep understanding of release governance, manual and automated testing, and root cause analysis.
Benefits:
- Time away includes vacation, public holidays, and care days.
- Financial benefits include pension, deferred pension, and ESPP.
- Family support with parental leave, plus tuition reimbursement and professional development resources.
LivePerson
LivePerson specializes in conversational AI and digital customer engagement, powering AI-driven dialogues for major brands across messaging, voice, and digital platforms. The company handles nearly a billion conversational interactions monthly and has been recognized as a leader in multiple G2 Grid reports and the Gartner Magic Quadrant for Conversational AI Platforms.