Job Description
Customer Relationship Management:
-Builds strong customer relationships through regular and proactive communication using various media and collaborative tools.
-Responds swiftly and appropriately to questions and concerns from clients and their intermediaries.
-Utilizes a consultative approach in determining the most effective coverage for a particular client need.
Account Management:
-Acts as a central point of contact for the client and/or its intermediaries.
-Prepares and present sales proposals/renewal offers to deliver renewal revenue and achieve maximum sales profitability.
-Demonstrates all Coface offerings to existing clients to determine those solutions best suited for their needs.
Market Knowledge:
-Establishes and ensure credibility with clients by clearly articulating detailed current market conditions.
-Aligning the Coface value proposition vs our competitors.
-Supplies management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
About Coface
At Coface, we make trade happen everyday; our experts help companies navigate through uncertainty by empowering them to make the right decisions and trade smarter.