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Responsibilities:
- Call and check lead times for items directly with factories, ensuring accurate and timely information is relayed to the sales team and customers.
- Obtain order updates and track shipments, providing valuable customers with timely and precise tracking information.
- Assist in entering orders into the system, ensuring accuracy and efficiency in the order processing phase.
Requirements:
- 5+ Years of Customer Service or Sales experience.
- Excellent proficiency in English and high interpersonal skills.
- Proficiency in CRM software (Netsuite) and Microsoft Office products (Excel).
Perks:
- Virtual position with Flexible Schedule and freedom.
- Expert trainings and company paid continual education offerings.
- Competitive salary and bonus structure with medical, vision, and dental coverages.
New
The company helps customers save time and money when purchasing commercial kitchen equipment and supplies by providing a customer-centric shopping experience and leveraging industry buying power. They have 1,200 new customers each week and are growing, with a team-oriented and friendly culture.