Senior Renewals Manager

Alongside Wiz's broader Sales and Customer Success teams, our Renewal Manager is playing a critical role in Wiz's customer retention and expansion strategy. Wiz is looking for a Senior Renewal Manager who is motivated, collaborative and process-oriented to secure up-for-renewal dollars and mitigate renewal risk. Ideal candidates will exhibit high levels of business and sales acumen all the while maintaining a customer-first approach. Handle the quote-to-close process for renewals 180 to 90 days in advance of renewal due date. Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts. Partner with the Sales and Customer Success teams to assess customer health and drive the appropriate renewal solution. Maintain and report an accurate forecast of renewals within assigned book. Manage the renewal process for multiple large customers concurrently and prioritize your time effectively to limit risk and ensure on time renewals. Escalate whenever appropriate to help resolve customer concerns. Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals. Appropriately engage with the customer to champion the Wiz renewal and solution value. Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities. Collaborate cross functionally with Legal and Deals Desk as applicable. Recommend and contribute to process improvements.