Director of Product Management, Amazon Product Partnership

Define Joint Product Strategy:

• Develop and drive the end-to-end product strategy between ServiceNow and AWS across AI + Data + Workflows + Security.
• Identify strategic co-innovation opportunities across our stacks.
• Build and maintain the “better together” product narrative that clearly articulates joint value for customers.

Drive Cross-Portfolio Product Integrations:

• Coordinate with multiple ServiceNow product teams to prioritize and deliver integrations with AWS services.
• Coordinate with program management team to track integrations across their full lifecycle—from concept and roadmap alignment through launch and enterprise deployment.
• Ensure integrations deliver meaningful product differentiation and measurable customer value.

Enable Customer Adoption:

• Partner with product teams, product marketing and field teams to ensure integrations are supported with strong sales enablement and deployment guidance.
• Monitor customer adoption and production usage of integrations and drive improvements where necessary.
• Build Product Relationships Across Organizations and Establish strong working relationships with AWS product leaders.