Customer Success Manager

Are you driven by curiosity and a competitive spirit? Do you thrive in an environment where growth, innovation, and customer satisfaction take center stage? You’ll be part of a dynamic group — a unique blend of rising stars new to Customer Success and experienced professionals shaping a scalable framework for the future. This is your opportunity to join a high-performing team, make a lasting impact, and help us raise the bar even higher. Establish yourself as a Trusted Advisor , providing innovative solutions and thinking outside the box to meet specific use cases. Take ownership of the renewal cycle —from forecasting to negotiating early renewals, mitigating churn, and navigating competitive threats. Create impactful customer content , from account plans and success stories to executive business reviews and save plans. Act as a hub of information for the customer’s needs, creating a closed-loop feedback system that benefits Product Management, Sales, and Marketing. Collaborate with the Account Executive to identify and capitalize on cross-sell, upsell , and renewal opportunities.