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Sr. Lifecycle Manager, Engagement
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Responsibilities:
- Own segmentation strategy and audience builds for email, MMS, push, and lifecycle campaigns.
- Deploy and QA CRM communications ensuring accuracy, compliance, and optimal performance.
- Support loyalty program relaunch and optimize lifecycle journeys for customer growth.
Qualifications:
- Detail-oriented CRM operator with strong analytical thinking.
- Proactive problem-solver who identifies issues before they slow the team.
- Cross-functional partner working with Marketing, Retail Ops, Digital IT, and Analytics.
Compensation:
- Annual salary range of $125,000 - $135,000.
- This is a remote position with potential use of AI tools in hiring.
TerrAscend
TerrAscend is a cannabis company operating in the US and Canada. They focus on customer engagement and retention through marketing programs, with a size and culture that values cross-functional collaboration.