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Key Responsibilities:

  • Communicate with users to deeply understand their objectives and the obstacles they face.
  • Assist in designing, implementing, and optimizing customer deployments of the Metabase platform.

Technical Guidance:

  • Advise on extracting data from diverse sources, shaping it for analysis, and crafting effective queries.
  • Troubleshoot and resolve advanced technical issues, providing expert-level support.

Collaboration and Influence:

  • Work with technical communicators to produce educational content and documentation for users.
  • Represent customer feedback and needs to product and engineering teams to help steer future development.

Metabase

Metabase provides easy-to-use, open-source data tools and business intelligence for companies ranging from startups to large enterprises. The company is a fully distributed, global team of around 50 employees that operates asynchronously with a focus on flexibility, autonomy, and building long-term value.

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