Senior Technical Support Engineer

Aiwyn

Remote regions

Global

Benefits

Unlimited PTO

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Day-to-Day Responsibilities:

  • Identify and troubleshoot complex customer issues.
  • Analyze patterns in customer interactions to drive product and service improvements.
  • Educate customers and internal teams on Aiwyn products.

Qualifications:

  • BA in Computer Science.
  • 3-5 years experience in product development or technical support within a SaaS environment.
  • Strong knowledge of databases and SQL for troubleshooting technical issues.

Why Aiwyn:

  • Paid competitively to have freedom in solving worthwhile, challenging problems.
  • Work alongside other A-players at a fast growing SaaS startup.

Aiwyn

Aiwyn's support team plays a key role in their success, working with internal teams and customers. They are a fast-growing SaaS startup led by an experienced co-founding team.

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