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About the Role:
- Lead IT strategy and operations across delivery depots, engineering labs, and corporate offices.
- Balance strategy and execution to scale systems for rapid growth while ensuring reliability and compliance.
Key Responsibilities:
- Define and execute the IT roadmap, own budget, vendor selection, and technology investment prioritization.
- Partner with engineering, security, operations, and other teams to enable business expansion and robotics innovation.
- Oversee enterprise IT infrastructure, networks, cloud services, and support IoT/edge device deployments.
Qualifications & Experience:
- 15+ years in IT infrastructure and operations, with 8+ years in leadership.
- Deep expertise in networking, cloud platforms, identity management, and enterprise systems.
- Proven track record in hiring, mentoring, and scaling IT teams and infrastructure.
Serve Robotics
Serve Robotics develops sidewalk robots for last-mile delivery, operating in multiple US cities. The company is a team of tech industry veterans focused on building the future of robotic deliveries with a collaborative and diverse culture.