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US UK Canada

  • Develop and shape new client engagements for Harbor's Knowledge & Research Services practice across the legal market.
  • Own scoping, proposals, commercial models, and pipeline forecasting in partnership with delivery leaders.
  • Oversee market-facing programs including BLISS and LINKS, lead thought leadership, and represent Harbor at industry events.

Legal Research Proposal Development Thought Leadership Salesforce

5 jobs similar to Director, Client Engagement (Knowledge & Legal Research Services)

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US

  • Develop and execute annual strategic plans for assigned accounts and territory to grow Harbor's presence in the legal sector.
  • Identify and expand whitespace opportunities within large law firms and corporate legal departments to drive revenue growth.
  • Build C-level relationships, collaborate with cross-functional teams, and maintain accurate pipeline forecasts to close new business.

Harbor is a provider of expert services across strategy, legal technology, operations, and intelligence, serving leading law firms and corporate law departments. With a globally integrated team of 900+ strategists, technologists, and specialists, the company fosters an inclusive culture with flexible work, professional development, and DEI initiatives.

US UK Canada

  • Act as a trusted advisor to law firm library and research leaders on AI adoption and responsible use.
  • Design AI-enabled research workflows, coordinate testing, and drive adoption with clients and vendors.
  • Build AI fluency internally and deliver training to help teams realize value from legal AI tools.

Harbor provides expert services across strategy, legal technology, operations, and intelligence to law firms and corporate law departments. With a globally integrated team of over 900 strategists, technologists, and specialists, Harbor emphasizes deep knowledge, collaboration, and shaping the future of the legal industry.

US

  • Conduct in-depth legal, business, and IP research using electronic platforms and internal tools to support law firm clients.
  • Perform reference interviews and synthesize findings into clear, concise, and actionable reports.
  • Evaluate and select the most appropriate information sources while maintaining expertise across legal and business databases.

Harbor provides expert services across strategy, legal technology, operations, and intelligence for law firms and corporations. With a globally integrated team of over 900 professionals, the company emphasizes deep knowledge, steadfast relationships, and a commitment to shaping the future of the legal industry.

US

  • Lead client workstreams from discovery through implementation, including scoping, requirements gathering, solution design, testing, and deployment.
  • Serve as a trusted advisor to business stakeholders, focusing on regulatory risk management within law firms.
  • Translate complex business requirements into practical, scalable process and technology recommendations.

Harbor is a provider of expert services across strategy, legal technology, operations, and intelligence. Its globally integrated team of 900+ strategists, technologists, and specialists works alongside law firms and corporations, shaping the future of the legal industry.

US

  • Oversee service quality, client communication, and delivery for conflicts managed services clients.
  • Lead and develop engagement managers and supervisors, including hiring, coaching, and performance management.
  • Drive modernization of conflicts processes using Intapp Conflicts, automation, and data-driven improvements.

Harbor provides expert services across strategy, legal technology, operations, and intelligence for law firms and corporations. With over 900 professionals, Harbor fosters a culture of deep knowledge, collaboration, and a commitment to shaping the future of the legal industry.