Director, Client Engagement (Knowledge & Legal Research Services)

Harbor

Remote regions

US UK Canada

Benefits

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Engagement Development:

  • Build a pipeline through market relationships, existing clients, and referrals.
  • Lead discovery conversations and shape client needs into practical engagement approaches.

Commercial and Delivery Alignment:

  • Develop scopes, proposals, resourcing, and pricing models that support margin objectives.
  • Ensure smooth handover to delivery and identify follow-on opportunities.

Programs and Thought Leadership:

  • Oversee BLISS and LINKS planning and delivery.
  • Lead the Knowledge & Research Services thought leadership agenda with content, presentations, and webinars.

Market Engagement:

  • Build relationships with library, research, knowledge, and innovation leaders.
  • Represent Harbor at industry events, client meetings, and roundtables.

Harbor

Harbor is a provider of expert services across strategy, legal technology, operations, and intelligence for law firms and corporations. Their globally integrated team of 900+ professionals emphasizes deep knowledge, relationships, and mutual respect.

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