Client Service Manager (Partnerships)

The Client Service Manager (Partnerships) is a critical role within our organization, responsible for the seamless delivery of our services to end users. This position demands meticulous attention to detail, advanced problem-solving capabilities, and a proven track record in managing high-value partnerships or multiple client relationships while consistently achieving superior client satisfaction levels. The Client Service Manager (Partnerships) will be accountable for ensuring service delivery to clients, maintaining standards of professionalism and accuracy. They will engage with partners to develop client-specific procedures, address inquiries, and oversee aspects of ESPP administration. Serving as a liaison between internal teams and partners, managing expectations regarding support issues and product concerns. The role also involves orchestrating schedules, monitoring service delivery processes, and safeguarding client data.