Integration Support Engineer

SmarterDx

Remote regions

US

Benefits

Unlimited PTO 12w maternity 12w paternity

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What You’ll Do:

  • Prioritize a quick response and consistent delivery on SLAs to ensure and exceed user satisfaction.
  • Maintain detailed system documentation, including interface specifications, data flow diagrams, and integration architecture.
  • Support and improve technical support workflows and documentation to set us up for scale and a proactive approach to support.

What You Bring:

  • 2+ years experience in EHR healthcare integration with hands-on experience in database extracts, HL7v2, or FHIR.
  • Demonstrated experience writing and optimizing complex SQL queries, including multi-table joins and data validation.
  • Strong communication skills with the capacity to translate complex technical issues for non-technical stakeholders.

Benefits:

  • Medical, Dental & Vision plans covering 75% of premiums.
  • Paid Parental Leave up to 12 weeks for parents.
  • Unlimited PTO & 10 holidays, plus 401(k) with 4% match.

SmarterDx

SmarterDx builds clinical AI that transforms how hospitals translate care into payment. Founded by physicians in 2020, the platform connects clinical context with revenue intelligence, helping health systems recover revenue and improve quality.

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