Support Specialist

We're seeking an enthusiastic Support Specialist to join our Customer Support team during our afternoon and evening hours. This is an exciting opportunity to be the frontline hero for fitness entrepreneurs and community members, helping them navigate challenges while building your career in customer support at a fast-growing startup. You'll handle inquiries from fitness communities, troubleshoot technical issues, and guide users through platform features. You'll maintain a high customer satisfaction score, respond quickly, and efficiently handle tickets. The role requires excellent writing skills, comfort with AI-powered support tools, and the ability to learn new software quickly.