Job Description
Act as the primary technical liaison between Cority Client Service Consultants and clients during a project. This includes project meetings where technical discussions regarding database conversion, review of client legacy systems for integration to Cority via proprietary web service tools, advanced security configuration, and defining workflow logic through business rule and advanced report development. Liaise with product/programming and consulting team to expedite resolution of high priority issues identified during the implementation ensuring client satisfaction. Gather technical information, track bugs using JIRA, assist in business process review sessions, and provide technical support for implementing the Cority application to meet client requirements. Conduct training sessions and provide application enhancement suggestions to Product Management.
About Cority
Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works.