Manager of Inside Sales

The Manager of Inside Sales at Jitterbit is a high-impact leadership role for someone who thrives on building teams, driving revenue, and creating a winning sales culture. In this fully remote position, you will oversee the North America Inside Sales Representative (ISR) organization, guiding SMB deals, developing talent, and establishing repeatable processes that consistently deliver results. Reporting directly to the VP of NOAM Sales, your primary mission is to exceed revenue targets by acquiring new SMB customers and expanding existing accounts. You’ll collaborate closely with Marketing, Product Management, Enterprise AEs, and Customer Success to ensure aligned go-to-market execution, strong pipeline health, and predictable performance. Identify and develop leadership potential within the ISR team through coaching, mentorship, and targeted development plans and successfully run and coach SMB sales cycles from discovery to close. Develop and optimize scalable inside-sales processes that drive efficiency, productivity, and repeatable revenue. Maintain a consistent and sustainable pipeline for the segment; lead the team to consistently hit or exceed quotas. Partner with Marketing, Product, Enterprise Sales, and other internal teams to maintain strong alignment around messaging, campaigns, and customer feedback. Recruit, hire, and retain top-tier Inside Sales talent while building clear career-pathing and development opportunities.