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Benefits Coordinator
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US
Sales
Communication
Customer Service
Responsibilities:
- Guide customers through benefits design and plan selection.
- Own enrollment process, form submission, and system updates.
- Communicate proactively and manage client lifecycle at renewal.
Requirements:
- Active Life & Health broker license required.
- Experience selling or administering small group benefits for SMBs and startups.
- Exceptional detail orientation and deep customer empathy.
Compensation and Culture:
- Base salary ranges by location, plus equity and benefits.
- Mercury values diversity, belonging, and being an equal opportunity employer.
Mercury
Mercury is a fintech company that provides financial software for startups, and its recent acquisition Central handles payroll, benefits, HR, compliance, and government filings. The company values diversity, belonging, and deep customer empathy, aiming to make complex processes feel simple and human.