Job Description
Support data analysis and CRM operations for the commercial department. Develop and track key performance metrics to assess sales team productivity, effectiveness, and identify improvement opportunities. Prepare and deliver regular reports that highlight key findings, performance trends, and actionable insights. Create and manage dashboards to support decision-making by the commercial team.
Oversee the CRM system to ensure it meets local business needs and maintains data accuracy. Troubleshoot and resolve system issues; identify opportunities for productivity improvements through system enhancements or the introduction of new tools/IT solutions. Provide training on sales tools (e.g., CRM system) to ensure the sales team is well-equipped to meet targets and drive growth.
Handle specific projects and tasks as assigned by the supervisor.
About GenScript Biotech Corporation
GenScript Biotech Corporation is a global biotechnology group founded in 2002 with a presence across North America, Europe, Greater China, and Asia Pacific.