Customer Service Consultant Trainee

Role Responsibilities:

• Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.
• Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.
• Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.

Why CarMax:

• We are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing.
• We believe work should feel meaningful and rewarding, with opportunities to make an impact every day.
• This is a high-energy sales environment where you will work as a team to meet goals.

About CarMax:

• We revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process.
• With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For®.
• Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer.