Customer Experience Coordinator
Remote regions
CanadaBenefits
3w PTO
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Roles & Responsibilities:
- Provide thoughtful, personalized communication to Felix users.
- Ensure orders are being fulfilled on time and as per their requests.
- Collaborate closely with other departments to share learnings.
About You:
- Relevant experience working in a customer service environment.
- You love tackling tough challenges and can think multiple steps ahead.
- Fluent in both English and French is an asset.
Felix
Felix is Canada’s first end-to-end platform providing on-demand treatment for everyday health, creating digital-first solutions that increase access for common healthcare needs. Founded in 2019, Felix's approach encompasses assessments, lab testing, prescriptions, delivery, and ongoing care. They have an incredible culture and a highly collaborative and high-performing team.