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Helping Members:
- Transform member requests into delightful experiences.
- Provide swift, timely responses when they need you most.
- Offer crystal-clear, accurate information and helpful guidance.
Improving Alan:
- Drive Process Excellence by identifying and implementing key improvements.
- Transform data insights into actionable solutions through innovative Care projects.
- Shape the future of Care at Alan by guiding and inspiring fellow Alaners.
Join the Care Team:
- Have a genuine passion for helping others and solving member challenges.
- Master French and English at a full working proficiency level.
- Thrive in collaborative environments where you can both learn and share knowledge.
Alan
Alan's vision is to make prevention the new norm of care for all. They're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. They partner with 35K+ companies of all sizes, serving more than 950K+ members, and have reached 680M+ in ARR. Their team of 700+ people operates across France, Spain, Belgium, and Canada.