Source Job

• Respond to users via chat, email and calls with clarity, empathy, and expertise
• Identify recurring patterns or issues and share insights with Engineering & Product
• Collaborate in a public, written-first environment

Beside is creating a seamless layer that passively structures and acts on conversations across mobile, desktop, and live interactions. They believe in extreme ownership, radical transparency, where every team member is empowered to think, build, and lead.

• Evaluate AI-generated French speech and text for linguistic accuracy, naturalness, and educational quality.
• Assess learner speech and writing across proficiency levels from CEFR Pre-A1 through B2+.
• Apply expert judgment to identify learner errors, unnatural phrasing, and pedagogical gaps.

Alignerr partners with leading AI labs to build expert-driven data pipelines. They improve how models reason, learn, and communicate by working with domain specialists to evaluate and refine AI systems where precision, pedagogy, and human judgment matter most.

• First point of contact for clinical staff and stakeholders.
• Triage requests and provide direct resolution for common issues.
• Log cases accurately in ServiceNow and provide user support.

Alphanumeric provides customer service support for healthcare and life sciences companies. They are hiring a remote Customer Service Agent in Poland.

• Deliver exceptional customer support to community members in both German and English
• Assist users through various channels including email, phone, and chat
• Share user insights and feedback with relevant teams to improve products and processes

SwissBorg aims to build investment experiences that help people redefine wealth. Their app has over 880,000 verified users and they provide tools to learn about digital currencies and manage wealth effectively.

• Evaluate AI-generated responses for accuracy, grammar, and cultural relevance.
• Identify issues and provide refined, high-quality rewritten responses.
• Create natural prompts and responses in Spanish to improve conversational datasets.

Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. They're building smarter, more human AI with a diverse community in 100+ countries.

Lead and mentor a global team of individual contributors and managers, fostering a culture of operational excellence. Build OKRs in close collaboration with Product and Support Ops, being accountable for execution and meeting targets. Partner with Product to identify in-product UX improvements and automation opportunities.

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.

• Design and execute multichannel recruitment methodologies.
• Call, schedule, confirm and rescreen respondents recruited for qualitative.
• Monitor project performance and ensure recruitment plans are successfully executed within client timelines.

M3 is a Japanese global leader providing innovative technological and research solutions to the healthcare industry, operating in the US, Asia, and Europe with over 5.8 million physician members globally. In addition to market research, they offer medical education, ethical drug promotion, and clinical development.

Act as the primary liaison between the user community and the product team. Develop and execute strategies to increase awareness, adoption, and active participation within target communities. Plan and execute community events—both virtual and in-person—to foster engagement, strengthen relationships, and grow brand loyalty among members.

System builds software to help the world see and solve anything as a system, starting in healthcare, and is a Public Benefit Corporation driven by purpose and values.

• Native or near-native fluency in Central Khmer.
• Based in: Cambodia, Thailand.
• Comfortable with digital tools.

Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. They’re building smarter, more human AI with a diverse community in 100+ countries.

• Shape the future of AI using high-quality language data.
• Work on freelance projects involving Annotation, Evaluation, and Prompt creation.
• Be part of global projects with real-world impact.

Welo Data is at the frontier of AI and localisation, providing high-quality language data that fuels smarter, more inclusive technologies.

• Drive customer adoption of the platform and its tools across Western Europe.
• Administer onboarding and enablement tactics while advising on best practices.
• Analyze product usage and performance to identify and resolve friction points.

Jobgether is an AI-powered matching service helping candidates find jobs. They ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements.

• Act as the primary People Partner to 1–2 departments, supporting managers on performance, development, morale, and communication.
• Coach managers through tough conversations, feedback, conflict, and team challenges — with a focus on fairness and accountability.
• Support the full employee lifecycle: hiring, onboarding, goal setting, development, retention, and exits.

n8n is an open workflow orchestration platform built for the new era of AI. They give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. The company has a diverse team of over 160 working across Europe and the US and is connected by a shared builder spirit, with their center of gravity in Berlin.

• Aide in recruitment of respondents on a project in their local language.
• Responsible for the management and control of the vendors selected for qualitative projects.
• Responsible for checking any deliverables from the vendor.

M3 is a Japanese global leader providing technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally.

• Provide customer service support to the providers via phone and email
• Provide accurate reporting data in compliance with industry standard
• Be point of contact for the event vendor management process includes activating and adding new vendors

Sutherland is a digital transformation company and Great Place to Work certified, helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands in dozens of industries.

• Proactively contact new users to help them book their first session.
• Reduce friction: explain how therapy on Clearly works and what to expect.
• Drive uptake of special packages, coordinating with Marketing.

Clearly is a mental health platform that makes therapy more accessible, affordable, and effective. They combine personalized sessions with therapists and AI-driven support, offering both professional depth and scalability in a single solution with a network that includes nearly 800 trusted, verified psychotherapists .

• Accountable for operational performance and guest experience of Guest Care across the Middle East, Africa and Turkey.
• Ensure operational excellence, high-quality service, and profitable growth.
• Lead vendor ecosystems and embed a guest-centric culture across all operational models.

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation and committed to deliver the best tech and digital experiences.

• Drive customer adoption of the platform and its tools across Western Europe.
• Administer onboarding and enablement tactics while advising on best practices.
• Analyze product usage and performance to identify and resolve friction points.

Jobgether is an AI-powered platform that connects job seekers with employers. They focus on ensuring applications are reviewed quickly, objectively, and fairly against core requirements.

• Membership recruitment and retention.
• Writing and implementing a marketing plan.
• Creating and writing promotional pieces.

American Public Health Association (APHA) is an association for public health professionals. APHA is strongly and actively committed to diversity in its workplace.

• Deliver comprehensive care navigation and access support for Sana members, ensuring they receive the right care at the right time, place, and cost.
• Collaborate with cross-functional teams, including our virtual care practice and customer support, to provide seamless care navigation services.
• Educate members on their care referral options, empowering them to make informed healthcare decisions.

Sana Benefits is building affordable health plans designed around Sana Care, their integrated care model connecting members with unlimited primary care and expert care navigation at no additional cost to them. They've compiled an innovative team with top talent from across the healthcare and technology industries to deliver engaging, modern, concierge-style healthcare for their members.

• Managing affiliate programs in the Polish and CEE markets.
• Recruiting new publishers and developing cooperation with current ones.
• Analyzing activities and projects, while taking a proactive approach to customer service.

Awin is a dynamic and proactive company that values creativity and continuous evolution. They foster a social and inclusive culture, adapting to virtual environments and championing diversity and inclusion.