Program Facilitation Manager, STEM Programs

eCornell is seeking a dynamic and experienced Program Facilitation Manager, STEM Programs to play a pivotal role in shaping the future of our expert-led online learning programs. This position is instrumental in driving the growth, quality, and professionalization of our facilitator community across key program areas. As a Program Facilitation Manager, you will lead efforts to recruit, coach, and manage a pool of highly qualified course facilitators and subject matter experts. You’ll collaborate closely with cross-functional teams—including Instructional Design, Instructional Technologies, and Product Management—to ensure our learning products are effective, engaging, and continuously improving. This is a multifaceted leadership role that blends operational excellence, team development, and strategic input into product design. The ideal candidate will also bring strong analytical capabilities, using data to evaluate program performance and inform improvements. Familiarity with data visualization tools such as Tableau (or similar) is required, with experience in SQL, Python, or other advanced analytics methods preferred.