Director-IT Operations Support System (OSS) and Center of Excellence (COE)
Remote regions
USBenefits
3w PTO
6w maternity
6w paternity
Similar Jobs
See allSr. Director Network Administration
Sutherland
US
Network Architecture
Cisco Networking
Cloud
Network Infrastructure and Security Lead
Jobgether
Brazil
Network Infrastructure
Security
Team Leadership
IT Director
Alliance Animal Health
US
Microsoft 365
Network Infrastructure
Project Management
Director, IT Operations
HealthEdge
US
IT Operations
Service Management
ITIL
Operations Director - Managed Services
3Cloud
US
Project Management
IT Operations
Client Management
Role Overview:
- The Director-IT Operations Support System (OSS) and Center of Excellence (COE) leads the strategy, execution, and software development for OSS platforms enabling end-to-end network service delivery.
- This role owns the full lifecycle of network service management, including service qualification, order orchestration, provisioning, activation, and service assurance.
Responsibilities:
- Provides technology leadership for multiple managers and their teams, fostering a culture of operational excellence.
- Drives automation and modernization initiatives to streamline complex workflows and improve efficiency.
- Manages vendor relationships and ensures compliance with security and data privacy policies.
Qualifications:
- Requires a Bachelor's degree or 4+ years work experience, with 8+ years in application development or technology management.
- Requires 5+ years management experience and proven ability to communicate complex technical issues to business leaders.
TDS
TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 50 years of experience and more than 1 million connections, the company values innovation, excellence, and community empowerment.