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Director of US Government Affairs-Federal
FUJIFILM Holdings America Corporation
US
Government Affairs
Regulatory Compliance
Responsibilities:
- Manage a queue of customer complaints and complete accurate investigations and resolutions.
- Investigate sensitive complaints, assess root causes, and apply consumer financial regulations.
- Analyze complaint data to identify trends and recommend process improvements.
Requirements:
- At least 1 year of experience handling regulatory complaints in a financial institution.
- Practical knowledge of FCRA, UDAAP, FDCPA, and ECOA.
- Strong analytical skills and excellent written communication.
Benefits:
- Remote-first work across the United States.
- Competitive hourly rate of $23.41–$31.20 plus bonus and equity.
- Comprehensive benefits including 401(k) match, medical, dental, vision, and parental leave.
N/A
The company is a technology-driven financial services provider. It maintains a fast-paced culture with a focus on customer success and continuous improvement.