Director, Customer Experience, Patient Access Liaison (PAL) Field Team, Neuroscience Commercialization
Benefits
Unlimited PTO
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Key Responsibilities:
- Provide strategic leadership and oversight for the Neuroscience PAL field team, including setting priorities, motivating the team, and enforcing rules of engagement.
- Develop and nurture key customer relationships with KOLs, executives, and office staff, mining insights for internal action.
- Represent the PAL team in key leadership reviews and collaborate with cross-functional teams to ensure alignment.
Qualifications:
- Bachelor's degree required; advanced degree preferred.
- Minimum of 10 years in customer-facing field roles, field management, patient access, or related fields.
- Proven ability to lead a field team, develop strategic plans, and influence senior stakeholders.
Compensation & Benefits:
- Salary range: $198,130 - $240,083 per year, with additional incentive cash and stock opportunities.
- Comprehensive health coverage: medical, pharmacy, dental, and vision care.
- Work-life benefits include unlimited paid time off, 11 paid national holidays, and summer hours flexibility.
Bristol Myers Squibb
Bristol Myers Squibb is a biopharmaceutical company dedicated to transforming patients' lives through science, with a focus on oncology, neuroscience, hematology, immunology, and cardiovascular disease. With one of the most diverse and promising pipelines in the industry, the company fosters a culture of passion, innovation, and inclusion, empowering employees to contribute to meaningful change.