Fraud Analyst, Fraud Investigations
Benefits
Unlimited PTO
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Incident Management:
- Act as an incident commander during live fraud attacks, coordinating containment and response actions such as blocks and freezes.
- Lead complex investigations to identify root causes and recommend permanent fixes, escalating high-risk cases promptly.
Rule Management & Quality Assurance:
- Review, build, and tune fraud detection rules, backtesting against historical data and monitoring performance in production.
- Conduct QA reviews on BPO partner casework, providing structured feedback and maintaining calibration standards to drive improvement.
Automation & Cross-Functional Collaboration:
- Build and deploy AI-powered agents to automate repetitive tasks and scale the team's operational capacity for fraud detection.
- Partner with Engineering, Data, and ML teams to translate investigative insights into scalable tooling and support broader fraud mitigation strategies.
MoonPay
MoonPay is a unified payments platform that makes buying, selling, and using digital currencies as easy as sending an email, powering the entire flow between fiat and crypto. It is a fast-growing, enterprise-grade company trusted by over 30 million customers and over 500 partners, operating with accountability and rigor in a regulated, high-growth environment.