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Operating Rhythm, Planning, and Portfolio Execution:
- Lead the department’s operating cadence, including bi-weekly sprint planning, weekly execution reviews, monthly portfolio reviews, and quarterly planning support.
- Maintain risk, dependency, and blocker logs and drive resolution by facilitating decision-making and escalating issues.
- Provide capacity and resourcing visibility in partnership with Product Management leadership to support transparent tradeoffs and protect delivery commitments.
Intake, Workflow Systems, and Tooling Governance:
- Own end-to-end intake operations, including request capture, triage, routing, prioritization support, stakeholder communications, and status transparency.
- Establish and maintain SOPs and templates for planning, execution, launches, reporting, and documentation.
- Design and maintain lightweight automations that improve communication and status visibility across departments.
KPI Operations, Reporting, and Accountability:
- Operationalize KPI measurement in partnership with Product and R&E by maintaining KPI definitions, data sources, owners, refresh cadences, and data quality checks.
- Produce executive-ready reporting on a consistent cadence, including monthly performance packets and dashboard updates.
- Monitor and report execution health signals and drive corrective actions when performance trends decline.
Per Scholas
Per Scholas drives mobility and opportunity in the technology landscape by unlocking potential and meeting employer needs through tech training. With national remote training and campuses in 20+ cities, they offer no-cost training in sought-after tech skills, and have trained 30,000+ individuals.