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Customer Service Specialist – 2nd Level Support
Breuninger
Germany
Customer Service
Problem Solving
Zendesk
Your responsibilities:
- Support the operational implementation of app push notifications including copy writing
- Create app push campaigns in the campaign management system
- Gain insights into analyzing and preparing customer-specific data for app push notifications
Your qualifications:
- Currently studying business administration, marketing, communication science or similar
- Ideally first experience in marketing or with CRM systems
- Fluent German skills and confident language sense
What we offer:
- Voluntary holiday and Christmas bonuses plus pension contributions
- 30% employee discount for you and your partner
- Additional vacation days from the 5th year, Urban Sports membership, company bike leasing, and workation up to 30 days in selected European countries
Breuninger
Breuninger is a fashion and lifestyle company with 6,500 employees, 13 department stores, and online shops in 13 countries. The company values appreciation and responsibility, fostering a supportive culture with innovative benefits.