Own inbound support cases end-to-end across voice, chat, and email, working closely with Technical Support to solve issues fast.
Manage inbound support during evening and weekend shifts, when nurses need assistance most.
Triage, follow up, and ensure clear handovers for complex cases and escalations.
Voize is building AI companions for Europe's nurses, with over 200,000 users relying on the platform every shift. The Berlin-based scaleup has $50M in Series A funding and fosters a fast-moving, caring culture.
Design, launch, and optimize user communications across Email, Push, and In-App messages.
Own audience segmentation and implement automated, trigger-based journeys for personalized outreach.
Analyze campaign performance, run A/B tests, and collaborate with the product team to drive business outcomes.
Mindly is an international marketplace connecting psychologists with clients, serving over 1,000,000 clients in more than 40 countries. The company is profitable and among the top 1% fastest-growing profitable tech companies in the world, with a culture of honesty, empathy, and autonomy.
Plan, send, and optimize all Klaviyo campaigns across 6 markets, including A/B testing and localization.
Own core automation flows (welcome, abandoned cart, winback) and develop retention flows for subscription customers.
Use segmentation, lifecycle logic, and AI workflows to personalize CRM communication and improve performance.
Doonails is a fast-growing beauty startup that revolutionizes manicure with innovative products and a strong community. They bring studio-quality nail care home and are present in online shops and leading retail partners, with a growing team.
Design onboarding journeys that turn new signups into engaged users by optimizing messaging and timing.
Build retention and referral programs to deepen usage among active users and drive word of mouth.
Run continuous A/B testing and use AI to automate segmentation, copy iteration, and personalization.
Joko helps consumers shop smarter by providing cashback, coupons, price alerts, and carbon tracking. It is a tech company and certified B Corp with over 105 employees across Paris, Barcelona, and New York, serving more than 6 million users.
Handle complex customer inquiries in 2nd level support with high quality.
Utilize digital tools (Zendesk, Confluence) to efficiently resolve issues.
Collaborate with internal teams and external partners to improve customer experience.
Breuninger is a fashion and lifestyle company operating department stores and online shops across multiple European countries. With around 6,500 employees, the company is a traditional yet innovative firm with a strong service culture.
Guide new customers from contract to successful go-live with tailored onboarding.
Serve as main point of contact during initial weeks, actively supporting customers in adopting the software.
Advise customers on optimal tool usage to simplify their daily operations and create real value.
Salonkee is a fast-growing company digitizing the beauty and wellness industry in Europe with an all-in-one software solution. They have a dynamic team and a clear vision, focusing on innovation and customer success.
Plan and execute retail media and shopper activation activities across core international markets.
Develop POS campaigns, manage design assets, and ensure consistent brand presence at the point of sale.
Coordinate with agencies, retail marketing teams, and report to the Media & Shopper Strategy Manager.
The Quality Group is a leading innovator in sports nutrition, uniting brands ESN and More Nutrition since 2021. With over 1,200 employees, the company fosters an agile culture focused on teamwork, ownership, and challenging the status quo.
Support the implementation of B2B go-to-market strategy, including assortment planning, promotions, and POS activations.
Create and maintain sales tools and presentations to assist key account managers and field sales teams.
Track KPIs and sales data, prepare reports, and derive recommendations.
More Nutrition is a brand of The Quality Group, an innovative provider of sports nutrition and healthy food products. With over 1,200 employees, TQG fosters an agile culture focused on health, performance, and quality.
Own resolution of all incoming customer experience support issues related to marketing initiatives.
Execute and analyze marketing packages for brands, including app features and consumer communications.
Manage asset approvals and coordination between internal stakeholders and external partners.
Sezzle is a fintech company that offers interest-free installment plans to financially empower the next generation. They have a dynamic, innovative team focused on transforming the shopping experience.
Build and nurture trusted relationships with top-tier customers.
Drive retention and proactively reactivate dormant accounts.
Resolve customer inquiries and act as a bridge between customers and product team.
We are a Ukrainian IT company building world-class products including Hily, Taimi, AdConnect, and Mailkeeper. With 500+ employees and offices in Kyiv, London, and Limassol, we ranked 5th among Ukraine's best employers in 2025.
Support the Product Development Management team in product labeling and daily operations.
Independently create label data sheets considering food law requirements.
Review product layouts as first instance and communicate changes to the graphics department.
The Quality Group is an innovative provider of sports nutrition products, uniting brands ESN and More Nutrition. With over 1,300 employees, they foster a culture of team spirit, responsibility, and courage.
Communicate daily with Campus Manager Trainees via email, text, and calls to provide guidance and support.
Manage day-to-day operations of the training program to ensure success.
Mentor trainees in building an entrepreneurial mindset and evaluate their performance to make graduation decisions.
Fresh Prints is a New York-based custom apparel startup that trains student entrepreneurs to build businesses on their campuses. With over 500 Campus Managers driving $20 million in sales, it's a fast-growing, high-performance team that values passion, humor, and a blur between work and social life.
Partner with internal and external customers via phone and digital channels to secure missing information for processing test samples.
Resolve customer inquiries and escalations regarding missing or delayed test samples and result reports.
Maintain working knowledge of all Natera genetic tests, required samples, turnaround times, and patient health information.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Support day-to-day projects across Marketing, Sales, Product, Engineering, or Operations teams.
Conduct research, gather data, and synthesize findings to support strategic decisions.
Take ownership of at least one project and present outcomes to the team.
Impiricus is an AI-powered HCP Engagement Engine connecting life sciences companies to physicians. Founded by a practicing physician and a senior pharmaceutical executive, and named the #1 fastest growing company in North America by Deloitte in 2025, it has a culture guided by a council of 2000+ trusted HCP advisors.
Own US CRM content end-to-end, producing localized email, push, and in-app content.
Design and adapt email visuals and drive segmentation for US users.
Localize campaign calendars and be the voice of the US consumer inside Joko.
We help consumers shop smarter with cashback, coupons, price alerts, and carbon tracking. We are a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York, serving more than 6 million users.
Process HR queries using leading ticketing and case management systems.
Manage reports and perform data audits.
Prioritize and organize daily tasks in your personal queue.
Our client is a globally represented company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. As part of the HR shared services team in Europe, you will support employees throughout their employment.
Respond to client questions through email and support channels.
Set up measurement for campaigns across advertisers, agencies, and publishers.
Monitor performance and troubleshoot issues before they affect reporting.
Magellan AI is the all-in-one platform for podcast advertising intelligence, media planning, and measurement. They are a tight-knit team with direct exposure to founders and a mix of client-facing and analytical work.
Facilitate client onboarding, training, and support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Partner with Sales to define success, demonstrate ROI, and drive retention.
Cloudbeds builds a unified platform for hospitality, powering properties across 150 countries. With over 650 employees in 40+ countries, they are a diverse, remote-first team focused on AI-driven innovation.
Collaborate with team members on department-specific projects.
Attend scheduled work sessions and maintain regular communication with your assigned manager.
Submit brief written updates on your work daily.
JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey. Members contribute their professional skills and leverage their networks in service of the organization’s gender-equity agenda.
Handle customer service and communication, including responding to emails and providing order updates.
Manage order processing, delivery coordination, and administrative support tasks.
Prepare reports and maintain spreadsheets using Excel and Google Sheets.
20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer competitive rates, weekly payments, free training, and constant support to contractors.