New Account Manager, SMB - AMER

Manage the entire sales cycle for a book of business, identify new expansion, upsell and cross-sell business opportunities, and present Remote’s suite of services to existing customers. The role involves owning customer relationships, remaining in frequent contact, and building strategic partnerships. Understand the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs. Generate customer retention initiatives and participates in key strategic events to nurture customer relationships. Work with other cross functional teams to ensure customer success. Work async at Remote which means you can plan your schedule around your life. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.