New Document Specialist

About the Opportunity:

• This role on the Complex Claims team is pivotal in managing document workflows for accuracy and compliance.
• You will process and quality-check documents, review claims, and ensure proper routing and status assignment.

What You'll Do:

• Manage document workflows, processing, and quality assurance.
• Conduct incoming claim reviews, assign statuses, and route files to auditors.
• Collaborate with teams to maintain import queues, reconcile balances, and correct errors.

What Experience You Bring:

• Healthcare background preferred.
• Proficiency in Microsoft Office Suite, Adobe Acrobat, and multi-monitor setups.
• Strong attention to detail with excellent analytical and critical thinking abilities.

What Success Looks Like:

• After 3 months, you'll build relationships and gain confidence in your role.
• After 1 year, you'll master tasks and see opportunities for career progression.