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What you'll do:
- Guide families through the enrollment cycle, ensuring a positive and patient-centered experience from initial inquiry to scheduling.
- Maintain accurate records in Salesforce and Athena, process documentation, and follow up on timeliness.
- Collaborate across disciplines to reduce enrollment cycle time and support team members as needed.
Who you are:
- You have a bachelor's degree preferred and know Microsoft Word, Excel, and internet applications.
- You bring strong verbal and written communication skills and customer service experience, preferably over the phone.
- You are flexible, accountable, and responsive to incoming inquiries and web submissions.
Why Cortica:
- We offer a supportive, inclusive team culture and a mission focused on life-changing care.
- Full-time employees enjoy medical and dental insurance, 401K with company match, PTO, paid holidays, and more.
- We value every team member's contributions and wellbeing, with opportunities for professional development and growth.
Cortica
Cortica is a rapidly growing healthcare company pioneering effective treatment methods for children with neurodevelopmental differences. The team is mission-driven, celebrates diversity, and fosters an inclusive, collaborative culture where every member contributes to the vision of cultivating the full potential of every child.