ServiceNow Implementation Specialist

Role Overview:

• LMI is seeking a skilled ServiceNow Implementation Specialist for a Federal DoW client.
• This fully remote position requires competency in ServiceNow, requirements analysis, and critical thinking.
• The role emphasizes ethical behavior and business growth.

Key Responsibilities:

• Deliver full implementation life cycle to support deployment of ServiceNow modules into complex client environments.
• Work with Agile teams and methodologies in a virtual environment.
• Coordinate with client stakeholders to understand mission needs and implement those requirements in ServiceNow.

Qualifications:

• Undergraduate degree required; six or more years of work experience.
• Four or more years in configuration and implementation of the ServiceNow platform or applications.
• Demonstrated experience with ServiceNow Business Rules and scripting aspects of the platform.

Desired Experience:

• Experience implementing ServiceNow within a Human Centered Design framework.
• Demonstrated experience in configuring and customizing ServiceNow Service Portal pages and widgets.
• Experience implementing ServiceNow modules to clients in the US Federal Government.