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Responsibilities:
- Own patient outreach and engagement through calls, texts, and emails.
- Provide concierge support for technical issues and navigation.
- Ensure operational excellence by verifying data and documenting workflows.
Requirements:
- Bachelor's degree in a relevant field (e.g., Social Work, Communications, Health Sciences).
- At least 6 months of internship or work experience in service-first roles.
- Background in high-touch customer-facing environments like hospitality or retail.
Culture:
- Mission-driven focus on revolutionizing cardiovascular care.
- Fast-paced, agile environment with remote-first flexibility.
- Commitment to diversity and equal opportunity employment.
Heartbeat Health
Heartbeat Health is the leading virtual-first cardiovascular care company, providing patients with convenient heart care through telemedicine and AI-powered insights. The company is a remote-first organization that values diversity, agility, and mission-driven work, employing a team of cardiologists, practitioners, nurses, and coordinators.