Shared Services Associate

Accountabilities:

• Serve as a first-level support resource, responding to internal inquiries with timely, professional, and data-informed solutions.
• Create, develop, and maintain interactive dashboards and reports using Power BI to support operational decision-making.
• Collect, clean, analyze, and interpret data from multiple sources, including support platforms, billing systems, and operational tools.

Requirements:

• High school diploma or equivalent required; associate or bachelor’s degree in Data Analytics, Business Intelligence, Computer Science, or a related field preferred.
• 2+ years of experience in data analytics, business intelligence, administrative support, or operations roles preferred.
• Strong proficiency in Microsoft Power BI, including dashboard development, DAX, and data modeling.

Benefits:

• Fully remote opportunity based in India.
• Company-funded medical insurance coverage for employees and their families.
• Opportunities for career growth and skill development.