Job Description
In this role, you’ll help our Sales, Customer Success, and Finance teams structure, review, and execute deals that drive predictable, healthy revenue growth. You’ll play a critical part in optimizing our quote-to-close process, ensuring accuracy, compliance, and alignment across teams. You’ll work closely with partners across Revenue Operations, Legal, and Finance to help create a seamless deal experience for both our internal teams and our customers. Review, structure, and approve deals to ensure alignment with pricing strategy, discount policies, and commercial terms. Partner with Sales and Customer Success teams to navigate non-standard deal requests and provide guidance on approvals. Collaborate with Finance and Legal to ensure contract compliance and a smooth deal execution process. Maintain and improve the quote-to-cash process by identifying bottlenecks and recommending process improvements. Manage and track deal submissions in Salesforce and related tools, ensuring data integrity and accurate reporting. Support revenue forecasting and deal reporting through consistent data hygiene and documentation. Partner with RevOps to maintain and optimize pricing and approval workflows in our systems. Provide extended Sales support during end of month and end of quarter close Provide insights and feedback on deal trends to inform strategic decision-making.
            About Customer.io
Customer.io is a platform used by over 7,500 companies to send emails, push notifications, in-app messages, and SMS for automated communication.