Job Description
The role involves multiple responsibilities. You will be responsible for:
- Delivering high-quality support across email and chat channels.
- Staying informed about product features and internal processes to provide relevant solutions.
- Collaborating with product, tech support and other internal teams to solve issues.
The ideal candidate should:
- Possess fluency in English both written and spoken.
- Have proven experience in customer support ideally within a tech environment.
- Exhibit a strong ownership mindset taking responsibility and following through.
Benefits:
- Quarterly salary reviews.
- Learning budget for self-improvement
- Workstation budget.
About Omnisend
Omnisend is a customer-centric product-focused company where you will be instrumental in creating a global product — Email and SMS marketing platform.