Coordinate installation projects from site survey to completion, scheduling engineers and vendors.
Manage customer communications and act as central point of contact for all stakeholders.
Track project milestones, resolve issues, and maintain accurate records and documentation.
Vision RT is a MedTech company that created Surface Guided Radiation Therapy (SGRT), used in over 3,000 clinics worldwide. With 400+ employees, it is part of Danish healthcare investor William Demant Invest and a UK King's Award recipient.
Coordinate planning, implementation, and delivery of device logistics projects for eCOA clinical trials.
Oversee budgets, deployment plans, and risk mitigation while collaborating with clinical teams and stakeholders.
Ensure inventory management, mobile device management, and global shipping are completed on schedule and within scope.
The hiring company is a life sciences organization specializing in device logistics and electronic clinical outcome assessments for clinical trials. They foster a collaborative, cross-functional remote culture aligned with US East Coast time zones.
Schedule and coordinate field technicians based on priority, location, and availability.
Monitor service tickets, track SLA compliance, and maintain accurate service documentation.
Coordinate with customers, vendors, and internal teams to ensure quality, efficiency, and customer satisfaction.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, the company fosters a team-oriented culture focused on personal and professional growth.
Coordinate field service requests from scheduling through completion, managing work orders and technician assignments.
Communicate with customers, technicians, and internal teams to ensure timely service delivery and resolve issues proactively.
Maintain accurate documentation and independently manage workloads in a fast-paced, 24/7 remote environment.
This company provides global technology services and manages field service operations for customers. It fosters an inclusive, supportive, and people-first culture with a diverse, collaborative remote team.
Drive SimNow 2 simulator implementations and upgrades, coordinating cross-functional activities.
Interface between customer IT/OR staff and Intuitive service teams to schedule and execute upgrades.
Ensure documentation and clear status/risk communication to stakeholders and EU leadership.
Intuitive is a pioneer in robotic-assisted surgery, expanding physicians' potential to heal through intelligent technology. With a diverse, inclusive team of over 25 years, we work globally to solve healthcare's hardest challenges.