Source Job

• Lead the onboarding process for new clients, ensuring a smooth implementation.
• Collaborate with customers to customize the Numa platform to their needs.
• Provide comprehensive training to customers on using Numa's software.

Numa is a fast-growing automotive software company, recognized on the Inc. 5000 list for three years. We transform dealership operations by integrating AI into customer interactions. Numa is backed by Google, Threshold, Costanoa, Mitsui, and Touring Capital, having raised $50M and experiencing rapid scaling, fostering innovation and growth.

• Drive the full onboarding lifecycle from kickoff to go-live, manage timelines and risks.
• Independently implement standard Salesforce and Mogli configurations, translate technical knowledge for precise client configurations.
• Promote client success by implementing a dynamic onboarding program and training curriculum.

Mogli Technologies delivers a native Salesforce application for SMS and WhatsApp communications to global education organizations and nonprofits, along with extreme growth of clients in commercial verticals. They are a small, high-trust team focused on accelerating their clients' success globally.

• Own and manage multiple concurrent customer onboardings ensuring they understand how to use Roofr effectively.
• Deliver high-quality customer interactions that drive product adoption and confidence across Roofr’s platform.
• Contribute to the design and continuous improvement of a scalable onboarding journey that supports growth.

Roofr is obsessed with its customers and constantly gathers feedback to shape and launch the products they need. They've grown from sales tools to a CRM that connects multiple solutions into a powerful platform and have an amazing culture, strong financials and best-in-class company metrics.

• Spearhead and manage end-to-end UCaaS and CCaaS implementation projects for clients.
• Consult and uplevel Professional Services team through knowledge sharing and mentorship.
• Maintain focus on customer success and satisfaction, ensuring solutions meet client objectives.

Eltropy is on a mission to disrupt the way people access financial services by enabling financial institutions to digitally engage in a secure and compliant way. They empower community financial institutions to improve operations, engagement and productivity.

• Conduct structured onboarding programs for new clients using the Apollo platform.
• Serve as the primary point of contact for clients during onboarding, primarily in the EMEA region.
• Explain Apollo’s capabilities, features, and integration options clearly and effectively.

INSIDEA is a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth.