Recovery Analyst I (US Remote)

The Recovery Analyst is responsible for the identification, analysis, and recovery of credit balance accounts at provider sites on behalf of our clients who are Health insurance companies. This individual ensures that all activities related to successfully and correctly analyzing accounts are completed in an accurate and timely manner. The responsibilities require this role to develop strong working relationships with provider staff by consistently producing quality results, demonstrating professionalism, and communicating constructively with all levels of provider staff. Assist providers in identifying, reviewing, and validating patient accounts in a credit balance state. Manage accounts receivables to ensure timely collection of identified Client overpayments. Prioritize workload to meet deadlines and goals using guidelines set out by manager. Achieve individual productivity and quality standards. Professionally and proactively build relationships and maintain contact with the appropriate personnel at Providers. Respond to all provider and Client requests in a timely manner. Escalate to manager any situation outside the employee’s control that could adversely impact the business relationship. Always represent TREND and our clients in a professional manner. Cooperate with team members to meet goals and complete tasks.